Refund policy
Last updated: July 2026
We want you to be happy with your purchase. If something isn't right, here's how returns and refunds work.
Eligibility
- Items may be returned within 30 days of delivery if unused, unopened, and in their original packaging.
- Because products ship from third-party suppliers, some items may be marked as final sale at the time of purchase — this will be noted on the product page if applicable.
- Items that arrive damaged, defective, or significantly not as described are eligible for a full refund or replacement regardless of the above window — contact us with photos of the issue within 14 days of delivery.
How to Request a Return
Email ricco.smith1998@gmail.com with your order number and the reason for the return. We'll respond with instructions, including the return address (which may be our supplier's location, not a domestic address, given our dropshipping fulfillment model).
Refunds
Once a return is received and inspected, we'll notify you of the approval status. Approved refunds are issued to your original payment method within 5-10 business days. Original shipping costs are non-refundable unless the return is due to our error or a defective item.
Late or Missing Refunds
If you haven't received a refund after the timeframe above, first check with your bank or card issuer, as processing times vary. If you still have concerns, contact us at ricco.smith1998@gmail.com.